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Postage and Returns

Due to the nature of our products, we can't accept returns unless the product has arrived damaged. All of our products are tested by the manufacturer, and a high standard of quality control is taken place before any product is dispatched.

If your item does qualify for a return, please contact us at the below address within 10 working days of the order being dispatched.

Please note, in cases where items are being exchanged postage costs may be charged. If you have any questions, do not hesitate to contact us at: shop@ilovebass.co.uk