We ship all our items with the Royal Mail, 1st class. We do not have another option for postage.
We try our best to ship all items out the next working day after your purchase date. However, during busy periods it can take up to three or four working days to process your order.
Please feel free to email us for a tracking code at: firstname.lastname@example.org
Due to the nature of our products, we can't accept returns unless the product has arrived damaged. All of our products are tested by the manufacturer, and a high standard of quality control is taken place before any product is dispatched.
If your item does qualify for a return, please contact us at the below address within 10 working days of the order being dispatched.
Please note, in cases where items are being exchanged postage costs may be charged. If you have any questions, do not hesitate to contact us at: email@example.com